What does ASL means?

Great question! "ASL" stands for American Sign Language. We offer all kinds of goods with inspired by ASL. If you’d like to learn more you can read it here.

How will I know that my order has been received?

Another Great question! you're on a roll :) When finalizing the order, a message will appear on your screen indicating that your order has been sent correctly to Simanim. Shortly after you will receive an email confirmation for your purchase at the address indicated.

What can I do if I don’t receive the order confirmation email?

If you don’t receive our confirmation order email, Or you have any other issues with placing an order, you can write us at SimanimNG[at]gmail.com giving us your name and details of purchase and we will advise you if your order has been received or not.

What are the shipping costs?

Shipping costs are calculated automatically in our E-shop depending on your order and location. Find out more here.

How long it will take to process my order?

We generally prepared and dispatched all orders the day after receiving the order. We commit to send each order in a maximum of 2-3 working days after receiving it.
Orders placed during the weekend will be processed on the following monday and all the orders placed during our local holidays will be processed the next working day.

How long will it take for my order to arrive?

Split into location. If you’d like your order soon, consider upgrading to express (3-5 business days) Find out more here.

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