© 2018 by Simanim NG.

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SHIPPING POLICY

US

The delivery time for a shipment within the US is 5 to 10 working days.

International

The delivery time for a shipment outside the US is 8 to 12 working days, excluding customs processing.
Please note that we are not taking charge of the customs tariffs and other fees. You can refer to your country’s local customs authority website for the latest update on rates.

RETURN & EXCHANGE POLICY

You can change a product within 14 days of receiving your parcel. To proceed, please always notify us at SimanimNG[at]gmail.com indicating the product you wish to change or return and the reason why.
Any change will only be accepted when the item is in perfect conditions with its original packaging. Please send the products you want to change to this address:

Simanim

Aza 8 Street
6468808 Tel-Aviv
Israel

We recommend you to send the package with tracking number to avoid any lost in the transit.
Any exchange for another item for a different item will generate new shipping costs that will be at your charge.

If you wish to receive a refund, once we receive your parcel and ensure the product is in good conditions, we will refund you the money of the product to the same method payment you used to pay it.